Andrea Spiegel


Andrea Spiegel
mut. mann und toneatto
consulting, coaching & more gbr

friedrichsstr. 29 b
55124 mainz

mobile +49 151 42349578
fax +49  322  23748164

e-mail   andrea.spiegel@mut-cc.com

 Skills Profile

  • Mediation in the workplace and conflict resolution in corporate crisis situations
  • Development and facilitation of workshops, kick-offs, and other events
  • Introduction and training of sales support systems at point-of-sale, such as CRM; supporting coaching measures, consultancy and coaching on the job
  • Project Management: consultancy and training
  • Implementation of project workshops
  • Coaching of project managers and – team members
  • Support of change management and change processes

  Education

  • Master in Mineralogy; Universität Cologne

  Additional qualifications

  • Certified Project Manager, PMI
  • Certified Mediator (BMWA), Universität Bochum
  • Certified Systemic Coach and Change Manager, Institut INEKO; Universität Cologne

  Career History

  • Gothaer Versicherungen: IT, client server systems, development of field force system
  • Vebacom: various projects developing user software
  • RWE AG: development and implementation of call centre technology
  • otelo: development and implementation of call centre technology, systems management of the IT centre
  • IBM Deutschland GmbH: project management for various client projects
  • Karstadt-Quelle New Media: consultancy and implementation of client loyalty scheme
  • ITERGO GmbH: project management for various ERGO insurance projects, mediation
  • v. Bodelschwinghsche Stiftungen Bethel: project support and coaching of project leads
  • TÜV Trust IT: coaching of project leads

 Languages

  • English
  • Spanish